A new trial offer allows for a refund if the subscriber is not satisfied and chooses to unsubscribe from the service within the first 7 days...
A new trial offer allows for a refund if the subscriber is not satisfied and chooses to unsubscribe from the service within the first 7 days.
Remember, last February, Netflix announced the withdrawal of its 30-day free trial. From now on, users will have to put their hands in their pockets to test the service. The Californian giant is reversing its decision somewhat today with a new trial offer, but it is much more restrictive since users will have to request a refund within the first 7 days - and therefore enter their credit card details. The trial period is also being reduced from 30 to 7 days only.
Another major constraint is that if the user is satisfied and chooses to continue the subscription, they will not be able to request a refund. Refunds only apply to unsatisfied customers.
On the other hand, it is possible to get a refund for the 3 trial packages, which can be interesting to try the Premium 4K package or the most basic package for a few days.
By cancelling its 30-day trial package, Netflix wanted above all to fight against the creation of new accounts. Indeed, nothing prevented a user from creating a new account every month to take advantage of the platform's services for free. The new, more restrictive formula should curb this phenomenon.